| Sampling Factors: |
Location (Not Relevant: All projects are in Fuzhou.)
Customer: Two types of customer. One comes from the Newdoone “s internal business departments. Another comes from telecom departments.
Size (Not Relevant: NO effect.The size of most projects are similar, it does not affect processes implementation.)
Organizational Structure (Not Relevant: NO effect. All projects are under Software Development Center.)
Type of Work (Not Relevant: All projects are development type.) |
| Sampling Factor Values: |
External (Customer): Customers come from the telecom departments
Internal (Customer): Customers come from the Newdoone “s internal business departments |
| Subgroups: |
INT: Customers come from the Newdoone “s internal business departments.
16 People, 2 Basic Units
– Internal
EXT: Customers come from the telecom departments
53 People, 7 Basic Units
– External |