| Sampling Factors: |
Location (Not Relevant: Some projects are located in Shenzhen and others are located in Xi’an. But the processes are similar for the two cities, so the location has no impact on the process implementation.)
Customer: There are two types of customer, the mobile user and the telecommunications operators. The requirement development process and the project planning process are different for them.
Size (Not Relevant: The project sizes are the same, and all the projects follow the similar processes.)
Organizational Structure (Not Relevant: There are four development departments, but all projects follow the similar processes.)
Type of Work: They are three types development. ROM development, mobile development and customized development. The requirement development process and the project planning process are different for them. |
| Sampling Factor Values: |
Mobile user (Customer): The requirements focus on the end user’s requirements.
Telecommunications operator (Customer): The requirements focus on the customer’s requirements.
ROM development (Type of Work): It develops platform for other projects.
Mobile development (Type of Work): It develops mobile software focus on the end user’s requirements.
Customized development (Type of Work): It develops mobile software focus on the customer’s requirements. |
| Subgroups: |
ROM development: It develops platform for other projects.
98 People, 3 Basic Units
– Mobile user
– ROM development
Mobile development: It develops mobile software focus on the end user’s requirements.
198 People, 3 Basic Units
– Mobile development
– Mobile user
Customized development: It develops mobile software focus on the customer’s requirements.
63 People, 2 Basic Units
– Telecommunications operator
– Customized development |