| Sampling Factors: |
Location (Not Relevant: all work done at same site)
Customer: some project are for specific customers, but some are intended for general use
Size (Not Relevant: the OU projects have similar staff size and duration)
Organizational Structure (Not Relevant: all projects have identical structure)
Type of Work (Not Relevant: projects use same life cycle and have very similar defined processes) |
| Sampling Factor Values: |
specific customers (Customer): Software developed based on specific customer needs
general use (Customer): Software developed for general use or for multiple customers |
| Subgroups: |
Customized Development: Software developed based on specific customer needs
26 People, 4 Basic Units
– specific customers
Product Development: Software developed for general use or for multiple customers
25 People, 4 Basic Units
– general use |