| Sampling Factors: |
Location (Not Relevant: All projects are working in the same location in Hangzhou, so this is not a relevant sampling factor.)
Customer: There are 2 types of product based on the types of customer; one is Public Administration Authorities and the other is Medical Institutions. The requirement handling plus most important system characteristics differ by customer.
Size (Not Relevant: The projects are not significantly different in size, so this is not a relevant sampling factor.)
Organizational Structure (Not Relevant: All projects are working under the same organizational and management structure, so organizational structure is not a relevant sampling factor.)
Type of Work (Not Relevant: All projects are working in similar development environments with similar work (software development), and similar process context, so type of work is not considered a relevant sampling factor.) |
| Sampling Factor Values: |
Public Administration Authorities (Customer): This customer is the Public Administration Authority, having special requirements (laws, procedures etc.). “Smart city” is built via different products.
Medical Institutions (Customer): Medical institutions require to build personal health management service platform. |
| Subgroups: |
1-Public Authority: This subgroup contains the projects that are developed for Public Administration Authorities.
12 People, 3 Basic Units
– Public Administration Authorities
2-Medical: This subgroup contains the projects that are developed for the hospitals.
4 People, 2 Basic Units
– Medical Institutions |