| Sampling Factors: |
Location (Not Relevant: Not relevant. Single location in scope.)
Customer: There are mainly two types of customers – Financial customers and General customers and these have a bearing on processes implemented.
Size (Not Relevant: Not relevant. Project size has no bearing on processes implemented)
Organizational Structure (Not Relevant: Not relevant. All projects are located within a single division.)
Type of Work (Not Relevant: Not relevant. The type of work is similar and this does not have a bearing on the processes implemented.) |
| Sampling Factor Values: |
G1: Financial Customer (Customer): Financial Customers
G2: General Customer (Customer): General Customers |
| Subgroups: |
G1: Financial Customer
20 People, 3 Basic Units
– G1: Financial Customer
G2: General Customer
6 People, 1 Basic Units
– G2: General Customer |