| Sampling Factors: |
Location (Not Relevant: Location is not a sampling factor because there is only one location–Gurgaon, India.)
Customer (Not Relevant: only have one customer – Xchanging UK.)
Size (Not Relevant: large projects will be divided into small teams and follow the same defined process with minimal tailoring, so size is not a sampling factor)
Organizational Structure (Not Relevant: The organization structure is flat and simple, so it is not a sampling factor.)
Type of Work: There are 2 types of work in the scope: Customer Request, Strategic Development Project |