| Sampling Factors: |
Location (Not Relevant: All projects are operating from only one location, Hanoi, Vietnam)
Customer: There are 2 types of customers served by projects (1) Transportation and (2) Engineering
Size (Not Relevant: All projects of small size. Similar process is followed for all projects in the organization)
Organizational Structure (Not Relevant: The OU is small and is having a flat structure)
Type of Work (Not Relevant: All projects in the OU are of similar in nature. They are ERP customization projects) |
| Sampling Factor Values: |
PERPTRANS (Customer): Projects supporting transportation customers like Railways and Airlines
PERPENGG (Customer): Projects supporting engineering customers like Cement industries |
| Subgroups: |
PERPTRANSPROJ: ERP support projects for transportation customers
6 People, 2 Basic Units
– PERPTRANS
PERPENGGPROJ: ERP support projects for Engineering Customers like Cement industries
5 People, 2 Basic Units
– PERPENGG |