| Sampling Factors: |
Location (Not Relevant: Swain Techs maintains one office located in Horsham, PA. The processes used vary across projects but this is primarily customer-based and not because of the specific location. Location does not significant impact how work is performed for Swain Techs projects.)
Customer: Customer is the primary reason for variance In how processes are used by projects
Size (Not Relevant: Size does not significant impact how work is performed for the projects. The Services projects follow the same processes regardless of size. Tailoring is done based on the specific customer.)
Organizational Structure (Not Relevant: Organizational structure does not significant impact how work is performed for the projects. Due to Swain Techs size, all projects are reviewed by the company owner, Manuel Trujillo.)
Type of Work: The differences between Services and Development projects significantly impacts how work is performed |
| Sampling Factor Values: |
Federal (Customer): Federal government clients
Commercial (Customer): Commercial clients
Services (Type of Work): Services projects not involving the development of a product.
Development (Type of Work): Projects involving the development and delivery of a product. |
| Subgroups: |
Serrvices – Commercial: Services projects supporting commercial clients
5 People, 1 Basic Units
– Commercial
– Services
Services – Federal: Services projects supporting federal clients
28 People, 2 Basic Units
– Services
– Federal
Development Federal: Development projects for Federal clients
10 People, 1 Basic Units
– Federal
– Development |