| Sampling Factors: |
Location (Not Relevant: All the work is done in the OU in Qingdao.)
Customer (Not Relevant: The customers have no requirements on process and procedures for teams to follow in their development.)
Size (Not Relevant: The teams’ size is all about 6 persons, and the team size has no impact to the processes and procedures to be followed by the teams during the development.)
Organizational Structure (Not Relevant: The SW Group in the Technical Department develops all the laundry related MIS application products for laundry clients.)
Type of Work (Not Relevant: The OU only develops laundry related MIS application software.)
Work Type: There are two work types, maintenance and new development, in the OU, and which both have some different requirements on the procedures and templates for the teams to follow during their development. |
| Sampling Factor Values: |
Maintenance (Work Type): The maintenance work type requires the teams to follow some different procedures and templates.
New Development (Work Type): The new development work type requires the teams to follow some different procedures and templates as well. |
| Subgroups: |
Subgroup A: New Development
6 People, 1 Basic Units
– New Development
Subgroup B: Maintenance
15 People, 3 Basic Units
– Maintenance |