| Sampling Factors: |
Location (Not Relevant: Two locations in Guangzhou but processes are the same regardless of the different locations)
Customer (Not Relevant: Telecommunication industry is their main clients which has no influence on process.)
Size (Not Relevant: Size defined as the number of people (around 8 people) which will not affect the process.)
Organizational Structure (Not Relevant: All the projects are developed in R & D Department which has no affect on the process.)
Type of Work: There are two types of work: Upgrade Projects and New Development Projects. |
| Sampling Factor Values: |
Upgrade Projects (Type of Work): All upgrade projects developed for telecommunication industry.
New Development Projects (Type of Work): All new development projects for telecommunication industry. |
| Subgroups: |
SG1: All upgrade projects developed for telecommunication industry.
8 People, 3 Basic Units
– Upgrade Projects
SG2: All new development projects for telecommunication industry.
15 People, 10 Basic Units
– New Development Projects |