| Sampling Factors: |
Location (Not Relevant: The OU work is performed in Bogota and Medellin, however the work is performed in exactly same way.)
Customer (Not Relevant: The work is performed in the same way.)
Size (Not Relevant: The work is performed in the same way in the different projects size.)
Organizational Structure (Not Relevant: Only one division.)
Type of Work: – Development -Development/Maintenance |
| Sampling Factor Values: |
Development (Type of Work): These are projects where the software has not been delivered to the customer and their functionalities are currently developing or testing phase. The customer has not installed our software products
Development/Maintenance (Type of Work): Some software products have a support and maintenance contract and besides, the customer has new developments (have not been completed). |
| Subgroups: |
S1: S1-Development
8 People, 1 Basic Units
– Development
S2: Development/Maintenance
36 People, 6 Basic Units
– Development/Maintenance |