| Sampling Factors: |
Location (Not Relevant: Work is performed in the same geographical area.)
Customer: Two types of customers: Banking customers and all other customers.
Size (Not Relevant: Same processes are used for software development regardless of the program or basic unit size.)
Organizational Structure (Not Relevant: Same processes are used for software development regardless of the organizational structure.)
Type of Work (Not Relevant: Same processes are used for software development regardless of the type of work.) |
| Sampling Factor Values: |
Banking customers (Customer): Develops custom solutions based for bank customers.
Other (Customer): Software Development Projects for customers other than Banking customers. |
| Subgroups: |
Banking: Develop custom solutions based for bank customers.
3 People, 1 Basic Units
– Banking customers
Other: Projects for all customers except bank customers.
3 People, 1 Basic Units
– Other |