- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: All the work is performed in one location in Mexico DF)
Customer (Not Relevant: The methods used do not depend on the customer, as the developments are internal)
Size (Not Relevant: The methods used do not depend on the size of the projects)
Organizational Structure (Not Relevant: Small organization, with one only unit where projects are conducted)
Type of Work: Three types of work: development, installation and issue resolutionSampling Factor Values: Development (Type of Work): Product evolution with new features
Installation (Type of Work): Product installation in customers
Issue resolution (Type of Work): Issue resolution after product installationSubgroups: SG1: Development projects
2 People, 3 Basic Units
– Development