| Sampling Factors: |
Location (Not Relevant: Not Relevant: There is a unique location in Santiago)
Customer: Relevant: Government and Private
Size (Not Relevant: Not Relevant: All work efforts, regardless of size, follow the same quality manual and procedures.)
Organizational Structure (Not Relevant: Not Relevant: There is the same Organizational Structure)
Type of Work: Relevant: Development and Maintenance |
| Sampling Factor Values: |
Government (Customer): Software development for Government
Private (Customer): Software development for Private
Development (Type of Work): Software Development Projects
Maintenance (Type of Work): Software Maintenance |
| Subgroups: |
GovDev: Government Development Software
9 People, 3 Basic Units
– Government
– Development
GovMant: Government Maintenance Software
3 People, 1 Basic Units
– Maintenance
– Government
PrivDev: Private Development Software
5 People, 2 Basic Units
– Private
– Development
PrivMant: Private Maintenance Software
18 People, 4 Basic Units
– Maintenance
– Private |