| Sampling Factors: |
Location (Not Relevant: There is only one location for this organizational unit, so there is no influence on the process implementation from this factor.)
Customer: There are internal and external customers that have an influence on the process implementation, so this factor is relevant.
Size (Not Relevant: All projects are of similar size and they follow the standard process so there is no difference in the process implementation based on this factor.)
Organizational Structure (Not Relevant: There are no differences in the process used by the departments so this factor does not have an influence on the process implementation.)
Type of Work (Not Relevant: All projects are software development projects so there is no influence on the process implementation.) |
| Sampling Factor Values: |
Enterprise Services (Customer): This value covers all work efforts for external projects.
Technology Innovation (Customer): This value covers all work efforts for internal projects. |
| Subgroups: |
ESS: All of the projects in this subgroup are for the external projects and they all use the standard process.
20 People, 3 Basic Units
– Enterprise Services
TIC: All of the projects in this subgroup are for the internal projects and they all use the standard process.
15 People, 2 Basic Units
– Technology Innovation |