| Sampling Factors: |
Location (Not Relevant: All work takes place at one location)
Customer (Not Relevant: All customers are in the same sector and the process does not change)
Size (Not Relevant: All projects are small)
Organizational Structure (Not Relevant: All projects work within the same Organizational Structure)
Type of Work: Service Delivery of consulting services |
| Sampling Factor Values: |
Service Delivery (Type of Work): Delivery of Services to customer
None (Type of Work): For SAS |
| Subgroups: |
Service Delivery Group: Practitioners that deliver various services to customers
104 People, 13 Basic Units
– Service Delivery |