| Sampling Factors: |
Location: Maryland, Other
Customer (Not Relevant: There is one customer base and the processes are not performed differently. No influence on implementation.)
Size (Not Relevant: There is only one service project in the organizational unit and in the only one subgroup established for this appraisal. Generally, the TFC projects are similar size-wise and perform the processes the same way. No influence on implementation.)
Organizational Structure (Not Relevant: There is only one area of the company that performs service delivery, using the same processes. No influence on implementation.)
Type of Work (Not Relevant: All types of work use the same processes. No influence on implementation.) |