| Sampling Factors: |
Location (Not Relevant: Is not relevant as Service Projects are at various locations but managed from Arlington, Virginia office. No differences in implementation were noted based on project location.)
Customer (Not Relevant: There is no influence by customer to define customer specific process and Processes which are implemented is essentially same for all the customers, so customer is not a relevant sampling factor.)
Size (Not Relevant: The business activities and processes in the OU are not differentiated by project team size.)
Organizational Structure (Not Relevant: Organizational structure is not relevant as all projects follow the same organizational processes and report to the same senior management)
Type of Work: Types of work in the organizational unit include development and services projects. There are two types of work being done in OU. Software Development projects and IT services projects. |
| Sampling Factor Values: |
Software Development Projects (Type of Work): Software development based on customer requirements
IT Services Projects (Type of Work): IT Service Projects based on customer requirements |
| Subgroups: |
SG 1: Development Lifecycle activities covering “Software development Projects” processes
9 People, 1 Basic Units
– Software Development Projects
SG 2: Service Lifecycle activities covering “IT Service Projects” processes
10 People, 1 Basic Units
– IT Services Projects |