| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at same location in Tianjin)
Customer (Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs.)
Size (Not Relevant: All small sized projects and no process differentiation occurs on the basis of size)
Organizational Structure (Not Relevant: All projects are conducted within the one department (Development department). There is no impact from organisational structure on project differentiation)
Type of Work: Tax and Billing applications |
| Sampling Factor Values: |
Tax (Type of Work): Tax applications
Billing (Type of Work): Billing applications |
| Subgroups: |
Tax: Tax applications
8 People, 2 Basic Units
– Tax
Billing: Billing applications
4 People, 1 Basic Units
– Billing |