| Sampling Factors: |
Location (Not Relevant: All the work is performed in a single geographical location (TianJin))
Customer: Customers from the filed of e-government , electricity supplier and express, and intelligent building
Size (Not Relevant: No influence on the process implementation, less than or equal to 15 persons)
Organizational Structure (Not Relevant: The development work is only done in Software Department)
Type of Work (Not Relevant: It”s all similar software development work) |
| Sampling Factor Values: |
EG (Customer): Customers from the field of e-government
ESE (Customer): Customers from the field of electricity supplier and express
IB (Customer): Customers from the field of intelligent building |
| Subgroups: |
SG1: Customers from the field of e-government
43 People, 6 Basic Units
– EG
SG2: Customers from the field of intelligent building
52 People, 9 Basic Units
– IB
SG3: Customers from the field of electricity supplier and express
29 People, 4 Basic Units
– ESE |