| Sampling Factors: |
Location (Not Relevant: All work done at same site)
Customer: Some OU projects in the past have had internal customers
Size (Not Relevant: The OU projects have similar staff size and duration)
Organizational Structure (Not Relevant: All projects have identical structure)
Type of Work (Not Relevant: All projects develop operational software using waterfall life cycle) |
| Sampling Factor Values: |
Internal (Customer): Customer within organization
External (Customer): Customer outside organization |
| Subgroups: |
Standard Development for Major Projects: Standard development for external customers
19 People, 3 Basic Units
– External |