| Sampling Factors: |
Location (Not Relevant: There is only one location)
Customer: The customers are categorized as Telecommunication and Finance
Size (Not Relevant: The projects are medium size, from 80 staff month to 100 staff month)
Organizational Structure (Not Relevant: Both of the two teams are under the same management team structure.)
Type of Work (Not Relevant: All projects are MIS (management information system) related application development.) |
| Sampling Factor Values: |
TEL (Customer): The customers are from telecommunications
FIN (Customer): The customers are from finance |
| Subgroups: |
Team #1: This team develops applications for telecommunication customers.
60 People, 5 Basic Units
– TEL
Team #2: This team develops applications for finance customers.
65 People, 6 Basic Units
– FIN |