- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: All projects are produced in Beijing.)
Customer: Internal and External Customers.
Size: Small and Large size projects.
Organizational Structure (Not Relevant: All projects are in the Knowledge Management Center.)
Type of Work (Not Relevant: All are software development projects.)Sampling Factor Values: Internal (Customer): Projects that have an internal customer.
External (Customer): Projects that have an external customer.
Small (Size): Projects that have less than or equal to 9 personnel.
Large (Size): Projects that have greater than 9 personnel.Subgroups: SG1: Small internal projects
18 People, 3 Basic Units
– Internal
– Small
SG2: Large internal projects
36 People, 3 Basic Units
– Large
– Internal
SG3: Large external projects
45 People, 4 Basic Units
– External
– Large
SG4: Small external projects
21 People, 3 Basic Units
– Small
– External
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