| Sampling Factors: |
Location (Not Relevant: There is only one location)
Customer: The customers are categorized as government and commercial.
Size (Not Relevant: There is no process distinctions made based on the size of development.)
Organizational Structure (Not Relevant: The organization structure is very simple, they share one management team, they use the same standard process, there is no process distictions based on the organization structure.)
Type of Work (Not Relevant: There is no process distinctions made based on the type of work. Most apps are MIS based.) |
| Sampling Factor Values: |
GOV (Customer): There are 6 projects and 65 staff in this team and develops MIS applications for government.
COM (Customer): There are 2 projects and 21 staff in this team and develops MIS applications for commercial customers. |
| Subgroups: |
Division I: Division I develops MIS applications for commercial customers
21 People, 2 Basic Units
– COM
Division II: Division II develops MIS applications for government.
65 People, 6 Basic Units
– GOV |