| Sampling Factors: |
Location (Not Relevant: Only one location (Cali))
Customer (Not Relevant: There are no important differences in the projects and products developed for different costumers that lead to use a different process.)
Size (Not Relevant: All projects have similar size range, which does not affect the standard process of the organization.)
Organizational Structure (Not Relevant: The development unit is simple, there is only one area of software development without sub-divisions.)
Type of Work: Diference between New development and Maintenance |
| Sampling Factor Values: |
New development (Type of Work): Development of new applications
Maintenance (Type of Work): Maintenance of existing applications |
| Subgroups: |
Development: Development of new applications
11 People, 3 Basic Units
– New development
Maintenance: Maintenance of applications
36 People, 6 Basic Units
– Maintenance |