| Sampling Factors: |
Location (Not Relevant: There is only one location.)
Customer (Not Relevant: There are no customer types.)
Size (Not Relevant: Project size does not affect how projects are managed.)
Organizational Structure (Not Relevant: Projects and work come under one organizational structure.)
Type of Work: development, service |
| Sampling Factor Values: |
development (Type of Work): software development
service (Type of Work): call center, maintenance, testing |
| Subgroups: |
development: software development
20 People, 2 Basic Units
– development
service: call center
32 People, 1 Basic Units
– service |