| Sampling Factors: |
Location (Not Relevant: Location has no impact on process implementation because there is only one location of Silver Touch Technologies Ltd., Software Solutions Division, 2nd Floor, Saffron, Near Panchwati Circle, Ambawadi-380006, Ahmedabad, Gujarat India)
Customer (Not Relevant: Not Relevant: Similar processes are applied.)
Size (Not Relevant: Not Relevant: Size has no impact on process implementation because Software Development Lifecycle are followed according to Silver Touch processes)
Organizational Structure (Not Relevant: All projects are under the same structure (Organizational Unit) called (Software Solutions Division))
Type of Work: Two types of Software Development activity are carried out: (1) Development Projects (2) Maintenance Projects. Whereever required, standard processes are tailored to prepare the project defined process. |