| Sampling Factors: |
Location (Not Relevant: All projects are developed in Tianjin, China.)
Customer: Two types of customers: Small and Medium Size Enterprise,Governments.
Size (Not Relevant: Size does not affect the process context as all projects follow the organizational standard set of processes.)
Organizational Structure (Not Relevant: All projects are developed under the same organisation structure in the R&D Center)
Type of Work (Not Relevant: All projects are software development.) |
| Sampling Factor Values: |
Government Customers (Customer): Products delivered to Government as customers
SME Customers (Customer): Projects delivered to SME as Customers |
| Subgroups: |
Government projects: Products delivered to Government as customer
15 People, 1 Basic Units
– Government Customers
SME projects: Projects delivered to SME customers
15 People, 2 Basic Units
– SME Customers |