| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Qingdao.)
Customer: There are two client types, governmental and enterprise, and which both have some different requirement on the procedures and templates for the teams to follow respectively.
Size (Not Relevant: The project team size is about 6 persons and it does not have impact to the processes, procedures and templates used by the teams during their development.)
Organizational Structure (Not Relevant: The Development Group in the Technical Department focuses on all the MIS application products development for governmental and enterprise customers.)
Type of Work (Not Relevant: The OU only focuses on MIS application software products development for governmental and enterprise customers.) |
| Sampling Factor Values: |
Government (Customer): The governmental clients have some different requirement on the procedures and templates for the teams to follow.
Enterprise (Customer): The enterprise clients have some different requirement on the procedures and templates for the teams to follow as well. |
| Subgroups: |
Subgroup A: ClientType-Government
6 People, 1 Basic Units
– Government
Subgroup B: ClientType-Enterprise
13 People, 3 Basic Units
– Enterprise |