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Sampling Factors:
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Location (Not Relevant: The OU is in the same geographical location as that of the appraised organization. All the project activities are carried out from this single location, without any influence of the same on internal processes. Thus, location is not a potential differentiator.)
Customer (Not Relevant: This OU caters to a few customers. However, the internal processes used by the OU for project activities for any of them do not undergo any change due to different customers. Thus, customer type is not a potential differentiator)
Size (Not Relevant: The projects are of medium size. The estimates may vary, but not any other factors. Thus, size is not a potential differentiator.)
Organizational Structure (Not Relevant: OU consists of a single management structure overlooking the project activities and all functions under this OU adopt the same set of QMS. There is thus no impact or influence on the organization’s standard processes. Hence, organizational structure is not a potential differentiator.)
Type of Work: There are 3 categories: 1. Cloud Computing 2.Localization and 3. Entertainment |
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Sampling Factor Values:
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Cloud Computing (Type of Work): These are Google (customer) projects for Cloud computing
Localization (Type of Work): The support will be available via chats and tickets/emails
Entertainment (Type of Work): These are entertainment projects |
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Subgroups:
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Cloud: These are projects for Cloud computing
81 People, 2 Basic Units
– Cloud Computing
Localization: The support will be available via chats and tickets/emails
14 People, 2 Basic Units
– Localization
Entertainment: These are entertainment projects
5 People, 1 Basic Units
– Entertainment
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