| Sampling Factors: |
Location (Not Relevant: This appraisal will only cover one location in Shenzhen. So location is not a sampling factor)
Customer (Not Relevant: Customers are telecom operators. They are very similiar. So it is not a sampling factor)
Size (Not Relevant: Project size is similiar across product lines, so size is not a sampling factor)
Organizational Structure: There are 3 product lines. Processes are customized for each product line and separate PPB and PPM are maintained for each product line
Type of Work (Not Relevant: Only cover development projects) |
| Sampling Factor Values: |
CRM (Organizational Structure): Development projects out of CRM product line
Billing (Organizational Structure): Development projects out of Billing produt line
BI (Organizational Structure): Development projects out of BI product line |
| Subgroups: |
G1: Development projects out of CRM product line
83 People, 3 Basic Units
– CRM
G2: Development projects out of Billing product line
70 People, 4 Basic Units
– Billing
G3: Development projects out of BI product line
35 People, 3 Basic Units
– BI |