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Sampling Factors:
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Location (Not Relevant: AMCOM building 5300 is the location of all IT Services.) Customer (Not Relevant: Different customers do not affect the way the Services are provided.) Size (Not Relevant: The Service size, in terms of the number of people managing, conducting, and providing the service, does not affect the way the service is provided) Organizational Structure (Not Relevant: All IT Services are provided within the AMCOM CIO/G6 organization.)) Type of Work: The type of IT service work does affect the way the service processes are conducted. |
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Sampling Factor Values:
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Information Management (Type of Work): Management, analysis, governance, and process improvement of AMCOM information. Technology Management (Type of Work): Life cycle administration, operation, and maintenance of IT services software. Software Development (Type of Work): Development of AMCOM software. |
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Subgroups:
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Information Management: Management, analysis, governance, and process improvement of AMCOM information.
10 People, 4 Basic Units
– Information Management
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