| Sampling Factors: |
Location (Not Relevant: The work is performed in Belo Horizonte and Rio de Janeiro, but the service is executed independently of the location.)
Customer (Not Relevant: Work is performed the same way for all customers.)
Size (Not Relevant: All project’s sizes use the processes in the same way.)
Organizational Structure: They have two structures: Matrix and Project.
Type of Work (Not Relevant: The processes are executed independently of the type of work, new development and software maintenance.) |
| Sampling Factor Values: |
Matrix (Organizational Structure):
Project (Organizational Structure): |
| Subgroups: |
Matrix: Matrix structure
56 People, 4 Basic Units
– Matrix
Project: Project Structutre
46 People, 2 Basic Units
– Project |