| Sampling Factors: |
Location (Not Relevant: Work is performed in the same site/facilities.)
Customer (Not Relevant: Work is performed in the same way regardless of the customer being served.)
Size (Not Relevant: Work is performed in the same manner, regardless of the size of the project, number of people or project duration.)
Organizational Structure (Not Relevant: Only the Software R&D Division projects will be appraised.)
Type of Work: Two groups were identified: 1) Product development and 2) Customized development. |
| Sampling Factor Values: |
Product Development (Type of Work): Product development according to market needs.
Customized Development (Type of Work): Customized Development based on specific customer needs. |
| Subgroups: |
PD: Product Development Basic Units
5 People, 1 Basic Units
– Product Development
CD: Customized Development Projects
5 People, 1 Basic Units
– Customized Development |