| Sampling Factors: |
Location (Not Relevant: All projects are developed in the same city and therefore location does not have an influence on process selection.)
Customer: Development work is either for new customers or enhancement to existing customer systems.
Size (Not Relevant: The size of the projects are all relatively similar and therefore this does not impact on process selection.)
Organizational Structure (Not Relevant: All software are development by the Development Department and this therefore does not influence process selection.)
Type of Work (Not Relevant: The project development work is similar and nature and this does not influence process selection.) |
| Sampling Factor Values: |
New (Customer): Development for new customer.
Existing (Customer): Development for the existing customer. |
| Subgroups: |
New customer: Development done for new customer.
13 People, 2 Basic Units
– New
Existing customer: Development done for the existing customer
25 People, 3 Basic Units
– Existing |