| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Beijing.)
Customer: There are two client types in the OU, which have some special requirements for the procedures and templates used by the teams during their development work respectively.
Size (Not Relevant: The teams’ size is all about 9 persons, and the team size has no impact to the processes and procedures to be followed by the teams during the development.)
Organizational Structure (Not Relevant: The Research and Development Center (R&D Center) is the major software product development body in the OU.)
Type of Work (Not Relevant: The OU only develops MIS application software products.) |
| Sampling Factor Values: |
Education (Customer): The education clients have some special requirements for the procedures and templates used by the teams during their development work.
Government (Customer): The government clients have some special requirements for the procedures and templates used by the teams during their development work as well. |
| Subgroups: |
Subgroup A: ClientType-Education
33 People, 4 Basic Units
– Education
Subgroup B: ClientType-Government
8 People, 1 Basic Units
– Government |