| Sampling Factors: |
Location (Not Relevant: Rockville and New Carrolton – no impact)
Customer: Internal and IRS – difference in how all processes are performed
Size (Not Relevant: Small and Large – no impact)
Organizational Structure (Not Relevant: Corporate Function and Programs – no impact)
Type of Work (Not Relevant: Internal development and contract development – no impact) |
| Sampling Factor Values: |
Internal (Customer): Business Support is provided for corporate management
IRS (Customer): External Contract |
| Subgroups: |
Corporate Support: Business Support
15 People, 1 Basic Units
– Internal
IRS: IRS Contract
52 People, 1 Basic Units
– IRS |