| Sampling Factors: |
Location (Not Relevant: As the Organizational Unit has established common processes & policies as part of Organizational Quality Management System that is implemented across two locations Delhi & Noida in India with no variations. Centralized team from Delhi has extended team members in Noida to ensure that Organizational QMS is consistently followed. Basic units in two locations perform work pertaining to part of overall project delivery lifecycle with team members spreading across two locations)
Customer (Not Relevant: As the set of standard processes being used & implemented does not differ across customers. Common processes & policies as established in the OU Quality Management System are required to be implemented across Customer projects. Only single category of Government type of projects are being executed by the OU for the Government Sector)
Size (Not Relevant: As the size does not differentiate the work being performed. Set of standard processes being used do not differ based on size. Work performed based on common OU Quality management system do not differ based on size and therefore this has no bearing or distinction on the process execution. Also irrespective of size all the basic units in the Organizational unit are required to follow & implement OU defined policies & processes)
Organizational Structure (Not Relevant: Organizational Structure sampling factor is subsumed in Type of work sampling factors that defines the way different work scope being organized as part of the Organizational Unit)
Type of Work: As there are different types of work covering Development and Maintenance type. Processes used differ across these types of work |
| Sampling Factor Values: |
Development Projects (Type of Work): New application development using standard processes with customer requirements. Full lifecycle development of software applications with the stages covering the entire SDLC
Maintenance Projects (Type of Work): Software Maintenance projects which are built on existing systems with enhanced customer requirements and change requests and/or providing only maintenance services |
| Subgroups: |
SG1 Development: Projects under the scope of new application development using standard processes with customer requirements. Full lifecycle development of software applications with the stages covering the entire SDLC
47 People, 6 Basic Units
– Development Projects
SG2 Maintenance: Projects with the scope of work covering Software Maintenance projects which are built on existing systems with enhanced customer requirements and change requests and/or providing only maintenance services
11 People, 2 Basic Units
– Maintenance Projects |