| Sampling Factors: |
Location (Not Relevant: Most parts of the OU operate out of Salem. There is a small team that works out of Chennai. The operating processes and governance structure is the same across locations)
Customer (Not Relevant: Currently OU services a single customer – internal divisions of the organization)
Size (Not Relevant: The defined processes do not have any significant variations based on the size of the teams. In addition, larger project teams typically have smaller sub-teams of about 10 people in sub teams and processes are implemented at this level)
Organizational Structure (Not Relevant: OU is a division within the larger OU. OU is a single entity and there are no sub-divisions)
Type of Work: OU consists of one type of work – Development and Enhancement Projects. (Marked as relevant for SAS work around) |
| Sampling Factor Values: |
Dev n Enh (Type of Work): Development and Enhancement Projects
Other (Type of Work): Other type of work – created as a SAS work around |
| Subgroups: |
Dev n Enh: Development and Enhancement Projects
57 People, 5 Basic Units
– Dev n Enh |