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Sampling Factors:
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Location (Not Relevant: All work is managed from a single location)
Customer (Not Relevant: There is only one customer type)
Size (Not Relevant: All work is performed according to the same procedures, regardless of size)
Organizational Structure (Not Relevant: All work is managed within a single group)
Type of Work: There are two types of work, DEV and SVC |
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Sampling Factor Values:
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S (Type of Work): Services that are provided
D (Type of Work): Development work |
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Subgroups:
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SVC: Services work
19 People, 4 Basic Units
– S
DEV: Development work
42 People, 1 Basic Units
– D
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