| Sampling Factors: |
Location (Not Relevant: Operates only from one city – HCMC Vietnam)
Customer (Not Relevant: The same standard process (tailored for project specific) is being used across all customers in CSC Vietnam)
Size (Not Relevant: Project size does not differ much and no separate process based on size)
Organizational Structure: Executed projects are identified either as part of Applications or IS&S (Industry Software & Solutions). the governance process is different in these two structures.
Type of Work (Not Relevant: OU definition covers development/enhancement/Testing work. Same projects may be performing all these type of activities.)
Methodology: Project processes different if they are “Agile” or “non-Agile” Methods |
| Sampling Factor Values: |
IS&S (Organizational Structure): Projects for IS&S department
Applications (Organizational Structure): Projects from custom applications development dept.
Agile (Methodology): Projects adopting Agile principles
Non-Agile (Methodology): Projects primarily using traditional lifecycles |
| Subgroups: |
Applications Agile: Projects managed by application group using Agile methodology
117 People, 16 Basic Units
– Agile
– Applications
Applications Non-Agile: Projects managed by applications group using traditional (non-scrum) methodology
143 People, 14 Basic Units
– Applications
– Non-Agile
IS&S Agile: Projects managed by IS&S group using Agile methodology
83 People, 5 Basic Units
– Agile
– IS&S
IS&S Non-Agile: Projects managed by IS&S group using non-agile methodology
61 People, 6 Basic Units
– IS&S
– Non-Agile |