| Sampling Factors: |
Location (Not Relevant: Both the locations adopt the same quality management systems, Process and tools. Therefore the “location” factor is not considered as a relevant sampling factor.)
Customer (Not Relevant: Same standard processes defined at organization level is utilized across different customers. No critical changes based on individual customers is applied. Therefore the “Customer” factor is not considered as a relevant sampling factor.)
Size (Not Relevant: Size is not considered to be a material factor while delivering a type of work in this OU. Standard processes are not differentiated based on size. Therefore the “Size” factor is not considered as a relevant sampling factor.)
Organizational Structure (Not Relevant: Work performed in different businesses in OU structure is not seen to be different. Uniformly, same set of standard process is utilized everywhere in the OU. Therefore the structure factor is not considered as a relevant sampling factor.)
Type of Work: Types of work performed have some process implementation differences. Different processes based on Type of Work determined life cycles such as Development, Enhancement & Testing will be relevant to consider as sampling factor. |
| Sampling Factor Values: |
Development (Type of Work): Development of new requirements until solution delivery
Enhancements (Type of Work): Enhancements of existing software based on client requests
Testing (Type of Work): Software Test planning, test designing, test execution and test reporting of existing software applications based on client requests. |
| Subgroups: |
G1: Development Projects
628 People, 14 Basic Units
– Development
G2: Enhancement Projects
1803 People, 27 Basic Units
– Enhancements
G3: Software Testing Projects
124 People, 7 Basic Units
– Testing |