| Sampling Factors: |
Location (Not Relevant: This factor is not applicable because there is no tailoring specific to the location (all the projects are located in Shanghai) that affects the implementation of the processes.)
Customer (Not Relevant: This factor is not relevant because they have only external customers.)
Size (Not Relevant: This factor is not relevant. All the projects have similar sizes.)
Organizational Structure (Not Relevant: This factor is not applicable because all projects belong to “Development Department”.)
Type of Work: This factor is relevant. They have development projects and maintenance projects. They have tailoring affecting the implementation of the processes by type of work. |
| Sampling Factor Values: |
Development (Type of Work): Software Development Projects
Maintenance (Type of Work): Maintenance Projects |
| Subgroups: |
Development Projects: Custom Software Development based in a complete development lifecycle
14 People, 2 Basic Units
– Development
Maintenance Projects: Minor software enhancements based in a previous development
13 People, 2 Basic Units
– Maintenance |