| Sampling Factors: |
Location (Not Relevant: All products are developed in house.)
Customer (Not Relevant: Customer types has no big impact on process implementation because the product suites are developed for the market not for the customer types.)
Size (Not Relevant: Project size has no big impact on process implementation because modular development approach adopted with few new features or changes added in each development cycle to quick response to market demands and ensure product quality.)
Organizational Structure (Not Relevant: All under the same organizational structure.)
Type of Work: Independent research and development project and customer project follow the standard process but with different tailoring. |
| Sampling Factor Values: |
Customization (Type of Work): The product is customized to fit specific customer needs.
Independent Research and Devlopment (Type of Work): The independent technology research and product development for specific market segments. |
| Subgroups: |
PJ-CUST: The customization projects for specific customers.
82 People, 12 Basic Units
– Customization
PJ-IRD: Independent research and development projects to satisfy certain market requirements.
65 People, 8 Basic Units
– Independent Research and Devlopment |