| Sampling Factors: |
Location (Not Relevant: WellChoose adopts a matrix organization structure. Projects are performed by offices in different locations together. And the projects of different locations follow the same process.)
Customer (Not Relevant: The factor was determined as “Not Affected”, because the projects for all types of customers will follow the same process. Wellchoose has a standard software development process for all projects. They will negoitate the process with clients to following their standard process. Therefore, the customer type is not a factor to impact their process.)
Size (Not Relevant: The factor was determined as “Not Affected”. Because of the product characters, all the development projects of WellChoose are about the same size. There is no tailoring option for project size.)
Organizational Structure (Not Relevant: WellChoose adopts a matrix organization structure. All departments of OU will involve in every project and follow the same process.)
Type of Work (Not Relevant: The factor is determined as not affected, Because only the software development projects are included in the appraisal.)
Project Types: A).New development B).Upgrading |
| Sampling Factor Values: |
New development (Project Types): The projects develop new software system.
Upgrading (Project Types): The projects upgrade or develop new modules basing on existed software system. The processes of RD, TS, PI and VER will differ. |
| Subgroups: |
SG 1: New Software development projects.
15 People, 3 Basic Units
– New development
SG 2: Software Upgrading projects.
9 People, 2 Basic Units
– Upgrading |