| Sampling Factors: |
Location: Software Development Department is located in Yinchuan, Product Research Department is located in Xian.
Customer (Not Relevant: All customers are same category in Rural industries. The OU perform same types of work using same process set for all customers.)
Size (Not Relevant: Almost all development projects (refer to “Type of Work”) are moderate size. Large-size project is very few. Process tailoring may vary because of the project size. Large-size project will not be included because it is very few and the company’s policy encourages few large-size project as possible.)
Organizational Structure: Software Development Department Product Research Department
Type of Work: Several different development divisions in the organizational structure that may cause different process implementation. Software Development Department focus on rural information system and E-Government development Product Research Department focus on E-Commerce development
Business Domain: All development projects are focus on Rural Information system, E-Government, E-Commerce field. |
| Sampling Factor Values: |
Yinchuan (Location): Software Development Department is located in Yinchuan,
Xian (Location): Product Research Department is located in Xian
Software Development Department (Organizational Structure): Software Development Department focus on rural information system and E-Government development
Product Research Department (Organizational Structure): Product Research Department focus on E-Commerce development
Development Project (Type of Work): Generally, software development works organized and managed as project. Also some urgent defect-fix for existing software system.
Patch (Type of Work): Patch will not be included because it follows a simple process of bug-fix, thus is less meaningful for the process improvement.
Rural Information system (Business Domain): Project requirement focus on Rural Information system
E-Government (Business Domain): Project requirement focus on E-Government.
E-Commerce (Business Domain): Project requirement focus on E-Commerce. |
| Subgroups: |
SG1: This sub group stand for Software Development Department development project, and these project requirement focus on rural information system
10 People, 1 Basic Units
– Yinchuan
– Software Development Department
– Development Project
– Rural Information system
SG2: This sub group stand for Software Development Department development project, and these project requirement focus on E-Government
9 People, 1 Basic Units
– E-Government
– Development Project
– Software Development Department
– Yinchuan
SG3: This sub group stand for Product Research Department development project, and these project requirement focus on E-Commerce.
9 People, 1 Basic Units
– Xian
– Product Research Department
– Development Project
– E-Commerce |