| Sampling Factors: |
Location (Not Relevant: Since all of projects are in same city (Shanghai), location is not a relevant factor.)
Customer: There are two types of customers- manufacturing and finance. Customer type make some differences in process implementation.
Size (Not Relevant: All of projects are small projects, size is not a relevant factor.)
Organizational Structure (Not Relevant: Software R&D department runs all software projects.)
Type of Work (Not Relevant: All works are software development. Type of Work is not a relevant factor.) |
| Sampling Factor Values: |
Manufacturing (Customer): Manufacturing industry customers
Finance (Customer): Finance industry customers |
| Subgroups: |
A: Manufacturing industry customers
40 People, 4 Basic Units
– Manufacturing
B: Finance industry customers
20 People, 2 Basic Units
– Finance |