| Sampling Factors: |
Location (Not Relevant: All work performed at one location)
Customer (Not Relevant: The organization creates a standard product that all customers use)
Size (Not Relevant: All work performed for this product is of a similar size)
Organizational Structure (Not Relevant: There is only one organization structure in the company)
Type of Work: There are two types of work. Supporting the existing mature product and R&D looking at future products. |
| Sampling Factor Values: |
Mature Product (Type of Work): This is work supporting the existing mature product
R&D (Type of Work): This is the work supporting potential new products to go to market |
| Subgroups: |
Maintenance: This is the work that the technical and quality departments work on for their mature product
12 People, 2 Basic Units
– Mature Product
Development: This is the work that the technical and quality departments do to develop potential new products
6 People, 1 Basic Units
– R&D |