| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at the same location in Chengdu)
Customer (Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs)
Size (Not Relevant: No influence on the process implementation, all are small projects on the process implementation, less than or equal to 15 persons)
Organizational Structure (Not Relevant: All BUs are conducted under the same organizational structure (Technology Service Center).)
Type of Work: Business and Network applications |
| Sampling Factor Values: |
Business Applications (Type of Work): Business Applications
Network Applications (Type of Work): Network Applications |
| Subgroups: |
Business Applications: Business Applications
28 People, 3 Basic Units
– Business Applications
Network Applications: Network Applications
11 People, 1 Basic Units
– Network Applications |