| Sampling Factors: |
Location (Not Relevant: All the software development and maintenance activities are performed in the same location in Beijing)
Customer (Not Relevant: All the projects work for the same kind of cusromer, i.e. banks)
Size (Not Relevant: Projects use the same processes whatever the size of the application)
Organizational Structure (Not Relevant: All the development is done in the R&D department)
Type of Work: Activities performed differ in the case of new development or maintenance |
| Sampling Factor Values: |
Software Development (Type of Work): Activities for development of new applications
Maintenance (Type of Work): Activities to mantain, correct of make evolve old software applications |
| Subgroups: |
Development: Development projects using a subset of organizational processes
8 People, 2 Basic Units
– Software Development
Maintenance: Maintenance projects using the full range of the organizations processes
8 People, 2 Basic Units
– Maintenance |